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MANUFACTURER’S REPRESENTATIVES SINCE 1990

We get consumer brands into America’s biggest retailers and keep them growing.

For 36 years, leading consumer brands have trusted us to win placement, run the account and drive sell-through at the retailers that matter most.

OUR KEY CUSTOMERS

Services

WHAT WE DO

Strategy, sales and execution handled

Clients consistently call us the best rep group they work with. We act as an extension of your team at every stage of the retail relationship.

Channel strategy

A plan that keeps ecommerce, mass retail and warehouse clubs working together instead of against each other.

Account sales & management

Our vast experience and relationships secure the first meeting and guide win-win negotiations. From there, we manage the account with a focus on growing SKU count, implementing best-in-class displays and building well-planned promotions that drive business.

Vendor
onboarding

EDI guidance, 3PL recommendations, deep routing guide understanding and retailer portals managed and navigated — plus new item setup, content execution and ongoing item maintenance.

Insights & analytics

Sell-through and forecasting analysis, ad performance measurement and inventory turn optimization that help our clients drive profitability.

ONLY AT EB CARLSON

We built our own Best Buy product availability and promo execution website.

The result is immediate notification of out-of-stocks and missed promos. Our clients consistently sell more.

Categories

CATEGORIES WE SELL

Deep category experience across the store.

Electronics

Pet Supplies

Office Supplies

Luggage & Travel

Office Furniture

Housewares

Health & Wellness

Team

Meet The Team

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​David Rhodes

Partner

A creative marketer, strategist and tenacious sales leader, David will help set your company on a path to success at Best Buy, Target and several other key accounts. Meet David here.

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Norman St. Jacques 

Partner

An industrious retail veteran, Norman understands the business inside and out and leverages his strong relationships and vast experience at accounts such as BJ’s, Staples, Costco and Avolta on your company’s behalf.

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Michael Sacks

Staples, Staples CA, BJ’s, CVS

Mike Sacks should be: Mike has a wealth of experience in the office supply world as a former DMM at Staples. He works assiduously to make sure that all potential obstacles for your business are prepared for before they are encountered. Mike manages Staples, Staples CA, BJ's and CVS.

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Kristen Martin

Bentonville · Sam’s Club & Walmart

Kristen leads our Bentonville-based team, managing and growing EB Carlson's Sam's Club and Walmart business. Before joining us, she was named Merchant of the Year at Sam's Club — she brings that same buyer's-eye perspective to every client relationship she manages today.

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Dean Dimitroff

Sam’s Club, Office Depot, InMotion

Dean, a former buyer and inventory analyst for OSS and CE retailers and the distribution channel, is immensely knowledgeable about what it takes to be successful at retail.

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Steve Kearney

CVS, Staples, BJ’s, Best Buy

Vendor-side experience across CE, health and hardware, with strengths in account relationships and program management.

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Penny Laufer

Office Depot

Penny pairs 20 years of Office Depot buying experience with deep selling experience to help lead our efforts at Office Depot. Her buyer’s instincts help our clients deliver winning products and programs there every day

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Mary Garlatti

Operations Manager

Mary is a problem solver and does whatever it takes to guide vendors through challenges and obstacles. She has a wealth of experience in all facets of the business and is a linchpin of the team.

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Susan Bombard

Customer Service

Susan provides invaluable support to our vendors — overseeing item creation and consulting on shipping, billing, content and more.

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TALK TO US

Let’s put your products in front of the right buyers

Tell us about your products and target accounts. A partner will get back to you within one business day.

100 Green Road, Bolton, MA 01740

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100 Green Road, Bolton, MA 01740
© 2026 EB Carlson, Inc.
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